FAQ

About Preorder

If a product is listed as Preorder or there is production time for the product, then it is a made-to-order/custom made item, which means it will take some time to produce the product. The production time will be listed on that product page. Please note that production time will not be included in the shipping time. So the time span for the customers to receive a Pre-order product is production time plus shipping time.

About Customized and Handmade Products

For some handmade / customized products, it will take extra days to produce and ship. (Please refer to specific products' pages for information on production time.)


About Color difference:

Our product pictures strive to showcase the true color of the product, but due to the different imaging materials of your device and the problem of light intensity during indoor and outdoor shooting, slight color difference is sometimes inevitable. The actual color of products is subject to the actual product. This is sometimes unavoidable in online shopping, but it cannot be regarded as a product quality problem.


About sizing

All the sizes are measured manually, so there might be a small degree of human error (2-3cm). If you are not sure about your size, we recommend you to make a measurement before making any purchase. Please note that our sizes are measured manually, so it can be normal that there is one to two inches of error. If your size is in between two sizes, for example, between S and M, we recommend you to choose a size up. We are always here to help you with choosing sizes, so please don't hesitate to contact us by email (retrofairycontact@gmail.com) or DM us @retro.fairy on Instragram. 

 

About return and exchange:

If you would like to return or exchange products because the dresses do not fit, the shipping cost for sending back the products is at customer's expense. Therefore it is important to obtain the correct measurements before placing an order. Please see full Return and Exchange policy here

About Handmade Traces on our products

Some of our products, especially the handmade items, may have some unnoticeable marks of clothes marker chalk.Most of them can be washed and are almost unnoticeable. Please take it into account before your purchase.

 About Remake products and upcycled fabric

The products that are made of vintage fabric may have some small flaws, such as  little macula and broken lines. Please make sure you can accept it before ordering

Some of our products, especially the handmade items, may have some unnoticeable marks of clothes marker chalk.Most of them can be washed and are almost unnoticeable. Please take it into account before your purchase.

 About Slight Decoloration

Our products are dyed with environmentally friendly material, so there might be slight decolor for the first wash.

 

About wash and care

 We would recommend hand wash and air dry for most of our products especially the ones with special craftsmanship (eg. embroidery, studded, etc.).

 

 

★Reviews

Reviews

414 reviews
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Beautiful

I wore this dress to prom and I loved it. It’s as comfortable and fit so well. I felt like a princess

Absolutely stunning

I was a bit worried about purchasing this item because I’ve had bad experiences buying corsets in the past with other brands but I was completely blown away when I received it. The quality was so nice and it fit perfectly. It was the perfect thing for my birthday picnic. I will 100% be buying from this company again. They can have all my money

Absolute Perfection!

This dress is absolutely gorgeous! I am literally so in love with it! I seriously never want to take it off!

Perfect! Looks just like the picture

The quality of the dress was really good. The dress has 4 layers of fabric making the skirt look full even without a petticoat. The top of the dress has a built in bra along with boning in the top.

Gorgeous corset!!

Absolutely love the corset! It arrived in good condition, the quality is great and fits well!